RWC Blog

I remain intrigued by the way that some businesses still place their own perception of target customer needs over actual (researched/ validated) target customer needs. This practice is equivalent to throwing a dart at a dart board blindfolded, and more often than not will result in a high level of wastage in terms of materials and labour most particularly. If your business has this mindset, I strongly suggest that you review the sensibility of continuing to take this “production-driven” approach…

I woke-up this morning thinking about the “digital dominance” revolution. I very much see this evolutionary course as a “double-edged sword”, and I can already foresee that this sword could actually be the undoing of humanity if it isn’t swung (managed) with care. The reason why we currently have a concept called “society/ community” is that a sufficient number of people consider that they belong to – and can trust in and align to the commonly held values/ ways of…

What is more important than academic achievement ? Read on… I was recently asked to evaluate the Strategic Plan of one of the most highly regarded secondary schools in New Zealand. It was a privilege to do so. Apart from providing feedback in relation to the specific strategic objectives that had been stated in this well written plan, I suggested to the Principal that (in my view, and based on what I have been seeing inside adult organisations during the…

Acceptance is the key for leaders. As I was finishing writing my second book recently, I was reflecting on the realistic parameters within which a leader can be effective in any given organisation. In previous senior management roles there were occasions when I used to suffer a certain amount of anguish/ frustration when I couldn’t influence the speed of headway/ forward movement that I had set for myself (e.g. having a proposal adopted by shareholders as quickly as I would…

It is my view that what is lacking in the delivery of commercial knowledge is the importance of business leaders (from middle management upwards through to directors) devoting meaningful time and attention to fostering workplace environments that put people first. More business owners/ managers need to truly and deeply understand that revenue and profit is actually a natural consequence of getting people relationships right…meeting customer needs, managing the work activities of internal stakeholders effectively, providing effective management, etc. Too many…

In November 2016 my first book, titled “Real World Proven Best Business Practices – Bridging the Gap Between Between Academic Teachings and Real World Business Success” was published and released into the public domain. This book caught the interest of a number of notable Kiwi organizations, such as: NZ Listener, RetailNZ and the Eastern Institute of Technology. Even a few people from the education sector who attended the book launch at PaperPlus in Taradale, Napier remarked on the relevancy of…